The Problem with Manual Zammad Management
Help desk teams waste hours on repetitive tasks that could be automated
Without ZammadAI
- ✕
Manual Ticket Tagging
Agents spend hours manually categorizing and tagging tickets
- ✕
Inconsistent Organization
Different agents use different tagging systems, creating confusion
- ✕
Spam Overload
Valuable time wasted sorting through and handling spam tickets
With ZammadAI
Automatic Ticket Tagging
AI analyzes and tags tickets instantly with consistent accuracy
Perfect Organization
Standardized tagging system creates clear, searchable ticket data
Intelligent Spam Detection
Automatically identifies and filters spam, keeping queues clean
How ZammadAI Works Behind the Scenes
Seamless integration with your Zammad workflow while maintaining data privacy
Customer Sends Ticket
Via email, WhatsApp, or other channels
Zammad Receives
Ticket enters your Zammad instance
ZammadAI Analyzes
Anonymized data only, privacy preserved
Results Returned
Tags, spam detection sent to Zammad
Faster Service
Your customers get quicker responses
Customer Sends Ticket
Via email, WhatsApp, or other channels
Zammad Receives
Ticket enters your Zammad instance
ZammadAI Analyzes
Anonymized data only, privacy preserved
Results Returned
Tags, spam detection sent to Zammad
Faster Service
Your customers get quicker responses
Data Privacy Guaranteed
ZammadAI only processes anonymized ticket data. No customer personal information is ever shared with our AI systems.
Powerful AI Features for Your Zammad Help Desk
ZammadAI seamlessly integrates with your existing Zammad instance to automate repetitive tasks
Automatic Ticket Tagging
Our AI analyzes ticket content and automatically applies relevant tags based on the subject, body, and context.
- Intelligent content analysis for accurate tagging
- Customizable tagging rules to match your workflow
- Consistent organization across all tickets
- Improved reporting with standardized tag data
Benefits for Your Help Desk Team
ZammadAI delivers measurable improvements to your support operations
Save Agent Time
Eliminate hours spent on manual tagging and spam management
Increase Efficiency
Process tickets faster with automated organization
Improve Data Consistency
Ensure uniform tagging across all tickets and agents
Reduce Errors
Eliminate human error from the tagging process
Minimize Spam Waste
Automatically filter out spam to keep queues clean
Focus on Complex Issues
Let agents dedicate time to solving challenging customer problems
Trusted by Zammad Teams Like Yours
See what our customers are saying about ZammadAI
"ZammadAI has saved our support team at least 15 hours per week on manual tagging. The accuracy is impressive."
Sarah Johnson
IT Manager, Future Tech Solutions
"The spam detection alone was worth the investment. Our ticket queue is now clean and focused on real customer issues."
Michael Chen
Support Director, Global Services Inc.
"Setup took less than 30 minutes, and the AI started working immediately. The ROI was visible within the first week."
Emma Rodriguez
Help Desk Administrator, Innovate Systems
Trusted by help desk teams worldwide
Simple, Transparent Pricing
Choose the plan that fits your help desk needs
Starter
Perfect for small help desk teams
- Automatic ticket tagging
- Basic spam detection
- Up to 500 tickets/month
- Email support
- 1 admin user
Professional
Ideal for growing support teams
- Advanced ticket tagging
- Enhanced spam detection
- Up to 2,000 tickets/month
- Priority email support
- Custom tagging rules
- 5 admin users
All plans include a 14-day free trial. No credit card required.
Join the Beta!
Be the first to know when our platform launches. Our platform is currently in beta and we are only accepting a limited number of users.